Estimated delivery date
Custom tracking page
Master the delivery experience with a personalized tracking page
Give your customers a delivery tracking in your image and integrated into your platform. Stop redirecting your customers to carrier sites and turn package tracking into a marketing tool.
A page that engages.
A brand that reassures.
Purchases that Increase.
+4
average visits per customer on the tracking page.
+15%
traffic to your e-commerce site
+3.02%
of repurchases on average via Shipup (calculation based on +5M orders in 2025).
Control the post-purchase experience by strengthening your brand image and generating qualified traffic through a personalized tracking page.
They turned delivery into a conversion lever
No longer leave your tracking in the hands of carriers
Turn waiting for delivery into a conversion opportunity
Enhance your campaigns
Highlight your upsell and cross-sell actions via banners, videos or localized visuals.
Activate your programs
Relay your loyalty or sponsorship programs with theYotpo integration.
Offer targeted products
Offer smart and personalized recommendations withNosto integration.
Measure your performance
Track the traffic, clicks, and conversion of your tracking page with a integrated marketing dashboard.
“The personalized tracking page has become one of our main revenue drivers thanks to promotional banners that highlight our loyalty program.”
Nathan Pugsley
Digital Director @BOXRAW
Track and improve the delivery experience
Show logo and colors to strengthen your brand image.
Highlight your CSR values and commitments (e.g. B-Corp).
Add a built-in FAQ to reduce support tickets.
Dynamically display order statuses: transit, delivery, incident.
Optimize the mobile experience thanks to a responsive design mobile-first.
A unique & controlled redirection
No more redirections to carriers: each notification redirects your customers to a tracking page that reflects your image.
Offer a smooth journey
From shipping to receiving, ensure a continuous and consistent experience between your notifications and your tracking page.
Ensure total consistency
Make the tracking page a touchpoint that's aligned with your brand, right through to final delivery.
Maximize customer engagement
Combine notifications and page tracking to reduce tickets, enhance your brand, and build loyalty.
Frequently asked questions
Can I add country-specific campaigns?
Of course. You can localize the URLs and adapt the content according to the customer's region. This allows you to broadcast specific campaigns (visuals, messages, offers) according to countries or languages.
Can I host the custom tracking page on my own domain?
Yes. You can choose between a version hosted by Shipup or integrate the tracking page directly into your site, via iframe or redirection. This allows you to maintain a 100% controlled experience in your brand universe.
Is the custom tracking page compatible with all CMS?
Yes. The tracking page is designed to be easily integrated, regardless of your CMS (Shopify, Magento, PrestaShop, etc.). It can be integrated into your domain or used in a hosted version without major technical constraints.
Can I measure the ROI of upsell campaigns and cross-sell widgets on the delivery tracking page?
Yes. Shipup gives you access to detailed analytics: campaign click rates, visits by source (notifications, emails, etc.), carrier performance, etc. So you can measure the real impact of your tracking page.
Is the personalized delivery tracking page multilingual?
Absolutely. The solution makes it possible to localize URLs for multilingual sites and to adapt content automatically according to the language or location of the user. The experience is smooth and personalized, all over the world.
