Email delivery notifications: personalize your post-purchase experience
Send email delivery notifications in your image : clearer, more useful, designed to reassure your customers, reduce support tickets and encourage repurchases from the first delivery.
A notification customized.
A customer regarded.
An experience mastered.
+2 min
won per support ticket with our proactive notifications
-67%
Support tickets
+50%
Of repurchase
With an opening rate of 62%, delivery emails are the ideal lever for engaging, retaining and increasing your revenue. Inform and reassure your customers at every stage thanks to omnichannel communication adapted to their preferences: email, SMS, Apple Wallet Order Tracking, WhatsApp.
They said no to standard emails from carriers
Take back control of your post-purchase emails
All the key information, right from the notification
“We saw a 40% reduction in support tickets in 1 month thanks to Shipup's proactive notifications.”
Deploy notifications out of the box
Deploy quickly
Deploy your delivery notifications in a few clicks thanks to our turnkey templates (shipping, incident, delivery)
Manage translations
Simplify multilingual management in a few clicks, thanks to AI: your content is automatically and effectively adapted to each market.
Transform your emails into a repurchase lever
Frequently asked questions
The transactional email is sent by Shipup, on behalf of your brand. This allows you to regain full control over the post-purchase experience, without relying on generic or missing carrier communications. This approach significantly improves the e-commerce delivery perceived by your customers.
Absolutely. In addition to follow-up information, you can integrate marketing blocks to boost your email opening rate and transform each notification into an engaging touchpoint: recommendations, loyalty, sponsorship, testimonials.
Yes, entirely. You can customize each element: logos, fonts, images, images, buttons, conditional blocks... up to the layout, as in Notion. Three ready-to-use templates are available (standard, incident, e-commerce delivery), and you can create your own custom ones to boost your email opening rate.
Yes. By centralizing your post-purchase communications via Shipup, you deactivate carrier emails, ensuring a consistent, personalized experience that is conducive to re-purchasing. It also limits support tickets linked to a lack of delivery information.
