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Holiday Returns: What are Online Shoppers Returning and Why?

From clothes to electronics, discover the top 3 items shoppers are returning this holiday season — and how you can prevent them.

Joseph Thurston
December 13, 2024
Returns

How to Retain Holiday Shoppers Amidst Inflation

Discover how to retain customers this festive season as inflation forces shoppers to reduce spending.

Sam Klaas
December 10, 2024
Customer Loyalty

5 Ways to Prepare your Customer Service Team for the Holiday Season

Discover how to prepare your customer service team for the Holiday Season, reducing tickets all while optimizing efficiency.

Joseph Thurston
November 21, 2024
Customer Loyalty

How to increase customer loyalty: 18 Thank You Messages examples for Customer Service Teams

Discover how to boost brand loyalty with these 18 thank you message examples for customer service teams.

Joseph Thurston
August 15, 2024
Customer Loyalty

How to Protect your eCommerce Brand from Negative Customer Reviews

As the number of users reading and giving online reviews increases, discover our top tips to protect your brand from negative reviews.

Joseph Thurston
August 10, 2024
Customer Experience

What is Google Vertex AI and how can it enhance eCommerce Estimated Delivery Dates?

Discover how to enhance eCommerce Estimated Delivery Dates with Google Vertex AI.

Joseph Thurston
July 5, 2024
Customer Conversion

What is WISMO and why you should reduce it

Discover what is WISMO and how to reduce it with Shipup to lower costs, improve customer satisfaction, and boost loyalty.

Shipup Team
July 2, 2024
Customer Satisfaction
Customer Loyalty

How to Drive Fashion eCommerce Customer Retention with Post-Purchase

Discover how to increase customer retention for your fashion eCommerce brands with post-purchase.

Joseph Thurston
June 11, 2024
Customer Loyalty

How Withings increased its ROI by 350% with Shipup

Discover how Withings increased its ROI by 350% thanks to proactive post-purchase notifications.

Joseph Thurston
June 7, 2024
Testimonials

How to Enhance eCommerce Delivery Date Estimates

Discover how to enhance eCommerce delivery date estimates to boost conversion and reduce customer support tickets

Joseph Thurston
June 6, 2024
Customer Conversion

Post-purchase emails: 12 examples to retain online customers in eCommerce

Learn how to increase repurchase with these 12 post-purchase email examples

Joseph Thurston
May 24, 2024
Customer Loyalty

Courir x Shipup: The post-purchase experience as a growth lever

Discover how Courir decreased their contact rate, reduced time spent on carrier claims and boosted their email open rate with Shipup's post-purchase solution.

Joseph Thurston
May 24, 2024
Testimonials

DHL vs. Royal Mail: A Comprehensive Comparison for E-commerce

Compare DHL and Royal Mail for e-commerce shipping. Explore their strengths, including fast international and cost-effective domestic options, and how Shipup enhances tracking and customer communication.

Shipup Team
May 2, 2024
Customer Satisfaction

Understanding What Is Delivery Exceptions: Causes and Solutions

A delivery exception is an unexpected delay during transit. Causes include weather, customs, or documentation issues. Shipup helps prevent these with tracking and automated updates.

Shipup Team
March 5, 2024
Customer Satisfaction

Top 10 Return Data Insights for eCommerce: 2024 Guide to Mastering Returns in the UK

Discover the top 10 return data insights for 2024 and learn how Shipup can help UK eCommerce retailers optimize returns, enhance customer satisfaction, and boost loyalty.

Shipup Team
January 1, 2024
Returns

How Peak Design Improved eCommerce Customer Satisfaction With Post-Purchase

Joseph Thurston
December 13, 2023
Customer Satisfaction
Returns

4 Strategies to Retain Customers this eCommerce Peak Season

Discover how to retain customers this Peak Season thanks to innovative post-purchase strategies.

Joseph Thurston
November 16, 2023
Customer Loyalty
Returns

Online Retailers: Retain Revenue and Save Costs With Returns Management

Online returns are all too often seen as an inevitable loss of revenue by online retailers — discover how to keep money in your business via returns management.

Joseph Thurston
October 12, 2023
Returns
Customer Conversion

4 Ways to Reduce Online Returns

Product Descriptions Honest Feedback Top-Notch Website Memorable Post-Purchase Experience Final Thoughts

Faye Laufketter
November 28, 2022
Customer Satisfaction
Returns

The Ultimate Guide to Online Customer Loyalty

What Is Online Customer Loyalty? Tips for Creating a Customer Retention Online Strategy Final Thoughts on Online Customer Loyalty

Faye Laufketter
November 16, 2022
Customer Conversion
Returns

A Few Ways to Keep Customers During Times of Inflation

The dreaded word: inflation Raise prices? Lower production costs? The dilemma Be transparent! Through all of this, make sure they have the best experience What about sales? In conclusion?

Faye Laufketter
November 16, 2022
Customer Loyalty
Returns

How to Drive Higher Revenues this Holiday Season

Holiday Season Potential Organize Your Teams and Processes Prepare Your Product Pages and Gain Visibility Go Beyond With a Unique Experience

Faye Laufketter
November 15, 2022
Customer Satisfaction
Returns
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