Regain control of your returns
Book a demoSay goodbye to paper return labels. Let your customers generate their own and centralise all your returns while analysing the reasons behind each one.
Step 1
Your customers can initiate a return directly from your website.
Step 2
They can choose a transportation mode and a drop-off point on a map.
Step 3
They can download the return label to print from their device.
Empower your customers with hassle-free returns
Transform the return journey with a fully digitalised, customer-oriented process, offering autonomy and convenience at each step.
Track customer returns with a unified interface
Track all returns directly in your Shipup account. Search for a specific return of use filters to only see the returns that matter to you.
Access comprehensive return information
Access detailed information about your customers' returns, such as the returned products, the reason behind the return, and return labels.
Analyse return reasons
Leverage return reports to analyse your most returned products and the top return reasons.
Streamline your return process
Harness detailed insights from a unified interface, facilitating efficient return management and customer service experiences.
Boost repurchase
Your customers have access to a unique branded tracking page, just like when they made the purchase. Leverage this feature to build trust and drive repeat purchases.
Customise a proactive workflow
You can define notifications to be sent to your customers and your customer service teams throughout the return process. For example, you can set up alerts to be sent to your internal teams when there is an unusual delay in a return.
Improve the customer experience all the way to refund
Leverage the power of branded tracking pages and tailored notifications to boost trust, engagement, and repurchase.
Ready to reshape your post-purchase experience?
