Simple, transparent pricing

Pay-as-you-go

Pro
Transform your customer experience and reduce operational costs with customizable tracking pages and real-time notifications.
Starts at
299€/mo
$€0.06
per package
$€258 per month
Reach out for a custom quote above 30,000 packages shipped per month
Track & Communicate
Custom Tracking Pages
Custom Delivery Emails
Customized SMS
Monitor & Alert
Support Agent Tool Suite
Default Carrier Dashboard
Marketing Dashboards
Integrations & Support
Ecommerce Platforms (Shopify, WooCommerce, and other available integrations)
API Access
Advanced
Drive repurchase and streamline your operations with targeted marketing campaigns.
Starts at
599€/mo
$€0.06
per package
$€258 per month
Reach out for a custom quote above 30,000 packages shipped per month
Everything in Pro, plus:
Drive Repurchase
Marketing & Loyalty Widget
Smart Delivery Estimate
Monitor & React
Automatic Incident Monitoring
Customer Feedback Survey
Custom Dashboards & Reports
Integrations & Support
Webhooks & FTP Integrations
Full Data Export
Dedicated Account Manager
Retain
Return Management
Claims Management
Premium

Build fully customized post-purchase experiences with our dedicated tech and design specialists to cover your specific needs.

Starts at
999€/mo
Unlimited tracking
$€0.06
per package
$€258 per month
Reach out for a custom quote above 30,000 packages shipped per month
Everything in Advanced and:
Custom Needs
Drive Repurchase
Untracked Packages Notifications
Pre-Shipment Notifications 
Dedicated Support Team
Dedicated Onboarding Engineer
Technical Support Priority
Personalised Team Training Sessions
Unlimited Account Management Access
SSO
Unlimited Users & Accounts
Unlimited Languages (Shipup Library) 

Unleash your post- purchase potential with our features

These features are available on Advanced and Premium plans. Get in touch for more information.

Smart Delivery Estimate

Improve your conversion rate by displaying our Smart Delivery Estimate on product pages and at checkout.

More information

Feedback

Turn detractors into promoters. Send a satisfaction survey to your image at the end of each delivery to identify dissatisfied customers and collect all the information needed to resolve their issues in no time.

More information

Claim Management

Easily open and follow up on your carrier claims without leaving your ticketing tool.

More information

Returns Management

Transform the return journey with a fully digitalized and customer-oriented process.

More information

Detailed plans

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Features

Tracking page + Notifications

Analytics: dashboard, exports

Datenschutz Fit Programm

Erstellung des Verarbeitungsverzeichnisses

Erstellung von Datenschutzerklärungen für Apps & Websites

Datenschutz-Dokumente fĂĽr Mitarbeiter*innen

Erstellung eines
Löschkonzepts

Prüfung oder Erstellung von Auftragsverarbeitungsverträgen (AVV)

Erstellung der technischen und organisatorischen MaĂźnahmen

Customer Support product

Customer Support product

SMS notifications

Preparation phase tracking

Webhooks

Packages without tracking

Filter carriers' emails

Connect to Shipup by FTP

Your domain as email sender

Add-ons

Smart delivery estimate

Feedback

Claim management

Custom HTML email design

Experten Support:

Basic (15 min)

60€

Professional (15 min)

50€

Enterprise (15 min)
‍

40€

Preise fallen an, wenn die im ausgewählten Paket inklusiven Stunden aufgebraucht sind. Technischer Support, AVV-Support und Support im Audit ist hiervon ausgenommen und generell kostenfrei.

Support & Success

Self-service documentation

Live chat & email support

Onboarding session

Technical support (Devs)

Dedicated account manager

Professional
Features

Tracking page + Notifications

Analytics: dashboard, exports

View all programs

Datenschutz Fit Programm

Erstellung des Verarbeitungsverzeichnisses

Erstellung von Datenschutzerklärungen für Apps & Websites

Tätigkeiten im Zusammenhang mit Datenschutzverletzungen

Erstellung eines
Löschkonzepts

Unterstützung bei Auskunfts-, Widerspruchs- und Löschersuchen

Bereitstellung von Musterdokumentent

Customer Support product

SMS notifications

(per sms, per country)

Preparation phase tracking

Webhooks

Packages without tracking

Erweiterte Trainings
inklusive

Filter carriers' emails

Connect to Shipup by FTP

Integrationen

Your domain as email sender

Add-ons

Smart delivery estimate

More information

Haftung

Feedback

More information

Haftung

Claim management

More information

UnterstĂĽtzung bei
Datenschutzfolgeabschätzungen
(pro Jahr)

Custom HTML email design

Contact sales

View Details

Experten Support:

Basic (15 min)

60€

Professional (15 min)

50€

Enterprise (15 min)

40€

Support & Success

Self-service documentation

Live chat & email support

Onboarding session

(up to 3h)

Technical support (Devs)

(up to 1h / month)

Dedicated account manager

Enterprise
Contact sales
Dedicated Account Manager

One of our Shipup experts is dedicated to your account, from the onboarding to your new projects as well as day-to-day support.

Quick and reactive support

Talk to our Support and to your Dedicated Account Manager when needed over our live chat, by email or over the phone. We'll make sure you get the assistance you need.

Training Sessions

Enjoy training sessions for all your users of Shipup across all your teams involved (Marketing, Customer Support, Customer Experience, Supply Chain & Logistics, IT...).

Best practices

We take time by your side and share the best practices we've seen among our clients in order to make the right setup for your specific business.

Technical support

Our Tech Team dedicates time and resources to our Enterprise clients in order to adjust Shipup to your specific needs.

Ready to reshape your post-purchase experience?

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