Retain customers
Ease your return process and collect feedback automatically to improve support and retain revenue.
Turn first-time buyers into loyal customers
50%
savings on returns
2.5 pts
increase on Trustpilot grade
3x
client reviews collected
Return Management
Simplify returns with a customer-focused process
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Make returns simple with a customer-first process. Offer easy label downloads and encourage exchanges or store credits instead of refunds, all managed from one platform with valuable insights for better support.
Feedback
Measure customer satisfaction with automated surveys
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Resolve customer issues faster with automated feedback surveys. Direct happy customers to review websites, offer tailored solutions to detractors, and streamline support by automating ticket creation based on responses.
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Shipup allows
our customer team to

focus their time beyond
ticket management
Jen Howell
Head of Customer Service & Logistics
Ugo Paties
Customer Operations Specialist @ Withings
Ready to reshape your post-purchase experience?
Get in touch
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