Drive engagement
Impress your customers with branded notifications, a custom tracking page, and proactive alerts that keep them informed, building loyalty and boosting repurchases.
Make your post-purchase memorable
30 pts
increase in NPS score
70%
open rate of notifications
84%
of clients open the tracking page
Track & Communicate
Stand out with branded, personalized notifications, instead of generic ones sent by carriers. Boost revenue by promoting products and loyalty programs, while reducing support inquiries with clear shipping info in every message.
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Ease delivery anxieties while reinforcing your brand with your branded tracking page. Drive traffic back to your store with personalized recommendations and loyalty offers, turning tracking into a revenue opportunity.
Proactively update customers on issues (e.g., late deliveries or packages at pickup points) that carriers don’t  cover. Send reminders for important milestones.
Customer Support Toolkit
Customise delivery alerts (e.g., late package notifications) based on the events you want your support team to address directly.
These alerts are automatically triggered in real-time within your CRM, enabling you to proactively resolve issues before customers even notice.
Access all delivery information in real-time for each customer and carrier centralised within your Shipup account.
With the Chrome extension, instantly access all your customer shipping data without leaving your ticketing tool (Zendesk, Salesforce, Gorgias, etc.), to help you resolve delivery issues 3X faster.
Chrome extension
Shipup's Chrome extension instantly displays all customer tracking data within your CRM, enhancing support efficiency.
Order tracking
Shipup centralizes delivery information, providing real-time updates and instant access to customer tracking data.
Incident dashboard
The incident dashboard provides visual insights into delivery incidents, enabling efficient management and proactive issue resolution.
Claim dashboard
Shipup handles carrier claims in your ticketing tool with pre-filled forms and centralized tracking.
Integrations
Shipup seamlessly integrates with business apps, e-commerce platforms, and delivery companies.
Shipup allows
our customer team to

focus their time beyond
ticket management
Jen Howell
Ugo Paties
Ready to reshape your post-purchase experience?
Get in touch
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