Optimize operations
Empower your support team with centralised delivery information, real-time shipping alerts, and hassle-free claims automation.
Improve your support operations
50%
decrease in support ticket volume
2x
less time spent on carrier claims
50%
decrease in "Where is my order" requests
Logistics Insights
Stay informed of critical issues, take action quickly, and gain leverage in your carrier negotiations.
Generate customizable reports on demand or at set intervals, access shipping data without logging in, and share only the insights you need with your team for tailored analysis.
Get instant insights into delivery incidents, cross-reference data for precise tracking, and automate reports to proactively manage issues and keep your customers informed.
Claim Management
Handle carrier claims effortlessly within your ticketing tool, with 90% of the claim form auto-filled. Stay updated on carrier responses without leaving your platform, and manage all claims from one centralised dashboard.
Integrations
Shipup seamlessly integrates with business apps, e-commerce platforms, and delivery companies.
Claim dashboard
Shipup handles carrier claims in your ticketing tool with pre-filled forms and centralized tracking.
Incident dashboard
The incident dashboard provides visual insights into delivery incidents, enabling efficient management and proactive issue resolution.
Order tracking
Shipup centralizes delivery information, providing real-time updates and instant access to customer tracking data.
Chrome extension
Shipup's Chrome extension instantly displays all customer tracking data within your CRM, enhancing support efficiency.
Shipup allows
our customer team to

focus their time beyond
ticket management
Jen Howell
Ugo Paties
Ready to reshape your post-purchase experience?
Get in touch
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