Retain
Ease your return process and collect feedback automatically to improve support and retain revenue.
+8%
decrease in customer contact rate
+€80,000
saved on customer support costs
+15%
time saved on ticket management
Return Management
Make returns simple with a customer-first process. Offer easy label downloads and encourage exchanges or store credits instead of refunds, all managed from one platform with valuable insights for better support.
Feedback
Resolve customer issues faster with automated feedback surveys. Direct happy customers to reviews, offer tailored solutions to detractors, and streamline support by automating ticket creation based on responses.
Chrome extension
Shipup's Chrome extension instantly displays all customer tracking data within your CRM, enhancing support efficiency.
Order tracking
Shipup centralizes delivery information, providing real-time updates and instant access to customer tracking data.
Incident dashboard
The incident dashboard provides visual insights into delivery incidents, enabling efficient management and proactive issue resolution.
Claim dashboard
Shipup handles carrier claims in your ticketing tool with pre-filled forms and centralized tracking.
Shipup allows
our customer team to

focus their time beyond
ticket management
Jen Howell
Ugo Paties
Ready to reshape your post-purchase experience?
Book a demo
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