About
Lalalab
Discover how Lalalab increased revenue and gained a clear ROI through Shipup
Shipup impact
The Challenge: Increase Revenue through Post-Purchase
Lalalab was convinced that the stage after purchase could be harnessed to increase profits.
With open rates as high as 80% for order notifications- 3X the average for eCommerce these email updates were the perfect place to recommend additional products. Not to mention that by improving the customer experience after purchase, Lalalab could reduce costs by:
- Gaining loyal customers
- Optimizing customer support costs through proactive notifications
- Improving carrier expenditure with unified, objective performance data.
The only issue: proving the business impact of their post-purchase initiatives.
Our Solution: Gain a clear ROI through post-purchase
Lalalab now has a clear understanding of the ROI gained through Shipup. Business metrics are displayed the platform homepage:
- New order from order notifications
- New orders from tracking page
- NPS by carrier
- Number of parcels with incidents.
"I think it's really great that Shipup showcases the business impact with the increase in revenue that they've helped us achieve."
Learn more about Shipup's product suite
Drive engagement
Impress your customers with branded notifications, a custom tracking page, and proactive alerts that keep them informed, building loyalty and boosting repurchases.
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Optimize operations
Empower your support team with centralised delivery information, real-time shipping alerts, and hassle-free claims automation.
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Increase revenue
Drive loyalty, increase repeat sales, and captivate your customers with personalised, data-powered delivery experiences.
Book a demoRetain customers
Ease your return process and collect feedback automatically to improve support and retain revenue.
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